Creativity and collaboration

We have cultivated the expertise of design and installations, of cutting edge audio visual products, over the past 50 years. Our wide range of equipment, paired with our technical savvy, will give you a myriad of options so that you can have the best AV system to meet your needs. TFG have a process that encompasses a consultative approach; keeping you involved throughout the process is key to a successful project for TFG. We truly enjoy collaborating with our clients to engineer the perfect AV system for them and their future audiences.

Our Process


Design & Consultancy

You need an AV system and we are here to help.This is where you will get to know our professional and experienced team who will help you begin your AV installation project. Once we have had our initial meeting, our team will get further details of your requirements and understand what you envisage your new AV system tolook like, the functions it will provide and more. Our highly skilled and creative team of designers will carefully craft a design plan just for you. We will also bring in our technical specialists who will do all the necessary checks to ensure the functionality of your AV system is at an optimum.


We offer a full service to maintain your new AV system and give you peace of mind. It includes preventative maintenance, emergency call out service, workshop labour, advanced loan scheme, materials/components and unlimited telephone and admin support. This level of support is what sets us apart from other companies, and we cantailor these packages to suit client requirements precisely.


Our team of highly technical engineers will install your AV system, making sure it all goes in wonderfully, down to the fixtures and fittings. We then do the last rigorous checks to verify that the system operates as it is intended to do, as per Infocomm performance verication standards. Once your installation has been completed we will commission the system and give you training and an official handover of your new AV system. We here at TFG strive to leave you with an AV system that meets all of your requirements and will continue to meet them for years to come. If you have chosenone of our managed services support packages, we will manage any immediate support required to minimise any disruption to your service.

Project management

At this stage we will go through our designs with you and make any changes you require. We do some more tech checks to ensure it is all compliant with the plans and your AV requirements. The Project Manager (PM) will then initiate your project and will manage it to the end. Your PM will keep you updated throughout the project.

Work & Clients

Torpedo Factory Group (TFG) is one of the UK’s premier AV installation specialists providing a professional approach to client needs.

For decades we have been responsible for creating and designing contemporary and innovative installations across a broad spectrum of sectors, including finance, leisure, retail, charity, education, public service and pharmaceutical sectors.

Our experienced team of technical engineers, designers and project managers, design, install and maintain our audio visual and video conferencing installations. Have a look at some our case studies here:




  • Education
  • Finance
  • Leisure
  • Hospitality
  • Retail

  • Charity
  • Automotive
  • Public
  • Pharmaceuticals
  • Gaming

Our Clients Include


  • Langham Hotel
  • Reigate and Banstead Borough Council
  • Trip Advisor
  • Regus
  • Sodexo

  • TFL
  • Worldpay
  • Chivas
  • Sanofi
  • JML
  • UCL
  • Field Fisher

Bespoke Design & Installation

We believe in a flexible approach to AV design and we excel when it comes to creating custom-built AV systems. Our creative designers carefully craft customized designs, suggesting materials, engineering schematics and rack build designs. They work hard to ensure your AV system is fully integrated and also provide technical support if you choose to utilise our managed services post-installation support. More about these services here:


Project management

All of our installations are project managed with attention to detail, so that our projects can be completed on time, first time, and within budget. Project managers are vital to the success of any installation project. Hence TFG have some of the industry’s best project managers collaborating with our clients, giving them a proficient service from beginning to end.

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  • Boardrooms
  • Video Streaming
  • Conference Facilities
  • Training Rooms
  • Lecture Theatres
  • Network Operational Centres
  • Digital Signage
  • Home Cinema


  • Video Conferencing
  • Control Systems
  • Flat Panel Displays
  • Digital Signage
  • Interactive Technologies
  • Video Streaming
  • Audio Conferencing
  • Audio Systems
  • Matrices
  • Lighting Systems


A large factor in our success is our product knowledge from both practical and technical aspects, which underpins our AV consultancy. Our in-house teams of project managers, technicians, engineers and support staff are extensively trained and perfectly positioned to offer the quality of service expected from TFG as one of the leading AV installation consultancy companies in the UK. With a wealth of experience behind us we know what works and what doesn’t. Because we are independent, we will always offer impartial advice and, with the added benefit of our long-standing relationships with leading AV manufacturers, select the most suitable products for your specific requirements.

Tailor made installations

All aspects of our service are provided in-house with projects ranging from small installations to bespoke consultancy for multi-room, multi-site projects. Whether implementing a single display device or a multi-site video conferencing facility, our clients benefit from the same attention to detail which has earned TFG an outstanding reputation.

Communication, interpretation, planning and experience are fundamental to the process, and TFG encourage collaboration with our clients at every stage with meticulous project management to ensure a successful outcome. Our engineers, like the rest of TFG, are dedicated to ensuring results in a professional manner. They are perfectionists in installation and only use high grade materials and tools to ensure the installation is of high calibre, down to the fixtures and fittings.


The level of post-installation support we provide is what sets us apart from other companies. Our support packages are tailored to suit clients’ individual requirements. TFG hold a comprehensive inventory of equipment to back up maintenance agreements and to ensure as little disruption possible to clients should there be any system performance issues. We provide on-site technicians for our managed service clients to reassure them and manage any immediate support required for their meeting facilities, ranging from setting up video conference meetings to running high profile live events.

Our existing and new maintenance clients also have the option of taking up a remote monitoring service in which we work with clients’ IT teams to provide a secure network connection into the equipment rack.

We have implemented our own web streaming service at several client sites for recording and live broadcast of events, all run by our dedicated events team.




Case Study

The Hellenic Centre

View Full Case Study »