About us

Contemporary, Professional & Creative

Torpedo Factory Group create and design exceptional installations across all sectors including education, finance, leisure, retail, charity, automotive, public and pharmaceuticals. We are a leading provider of integrated AV and video conferencing technologies, and are established in the UK’s AV industry as a premier installation specialist.

With our traditional values married with a modern approach, the quality of customer service we provide is unrivalled. Our audio visual installations are bespoke to your needs; created, designed & maintained by our experienced in-house team of expert technicians, project managers and AV designers. We have an outstanding reputation for delivering a high quality service that is on time and within your budget, but it doesn’t stop there. We also offer you full support, training, preventative maintenance and servicing. Our accreditations and certifications are as follows:

Accreditations large

 

Our teams consist of:

  • The management team – leading the pack
  • The events team  – there to help you with those important meetings and larger events
  • The installation team  – getting your AV systems in place without any fuss
  • The design team  – developing and creating AV packages to suit your needs
  • The sales & marketing team  – getting your AV journey started
  • The accounts team – keeping us all in order

 

  • The service team – direct AV support for our clients
  • The project managers and procurement  – making it all happen to schedule and budget

 

The combination of the various teams working together produces outstanding results to bring your organisation to life and in front of large audiences in the new media world we live in.

Health & Safety

In addition to the Health and Safety policy, Torpedo Factory Group adheres to an Environmental Policy and a Business Ethics policy. Together these policies dictate the approach and implementation of all projects. In order to ensure achievement of policies, working practices have been introduced supported by documentation to help monitor progress.

Procedures

Every employee is inducted on joining our company, and these inductions include:

  • An introduction to Health and Safety
  • Risk Assessment
  • Kinetics
  • Working at Height
  • Environmental impact

In addition to these base requirements employees are trained in specific areas dictated by their individual working requirements. This includes PASMA, Mobile Platforms and technical courses (light rigging, stage erection) etc.

Risk Assessments

For each job there is a set procedure to ensure H&S issues are highlighted and controlled prior to commencement. For small installs the technician will complete a compulsory set risk assessment form prior to starting.  For the larger jobs, requiring set installation or other complex work, a much more involved procedure is followed:

  • The Project Manager will visit site to discuss the customer’s requirements and discuss Health and Safety aspects of the job with the client and venue, including any special requirements specific to the client/site.
  • A full risk assessment in written form with confirmation of findings is then produced, then a method statement, detailing how the install will be implemented, addressing any issues the risk assessment highlighted. This will be discussed with the venue in order to liaise with other contractors or workers (catering teams etc) who may be on site during installation, the event itself, or the de-rig.

Permit to Work

If necessary the Project Manager will issue Permit to Work documents, necessary when there are specific risks identified that require special control. When they are in place no-one can become involved with the job without contacting the manager and signing onto the job. They will be briefed on the risks and informed of their responsibilities, and when a PTW is in force anyone on site not involved and signed on will be excluded from the work area. At the commencement of each work period the Project Manager will gather the workforce to discuss any issues. The Project Manager will continually monitor the site to ensure safety is not being compromised and place further safety procedures in place if a further risk is identified.

Environmental impact

Environmentally the Torpedo Factory Group are always trying to reduce the carbon footprint. New energy efficient lighting has been installed at the Headquarters along with guidelines produced for Head Office refurbishment in 2007. Large amounts of new equipment packaging material are disposed of at the local waste site to ensure minimum impact & ensuring that everything possible is recycled. The COSHH usage is very small, and no meaningful quantities of any hazardous chemical are used other than spray label remover as a cleaning product – as environmentally better alternatives become available these are substituted.

Vacancies

We are currently recruiting for a number of roles and are always interested in professionals from the AV industry. If you are considering a change and would like further information or if you would like to apply to TFG, please send an enquiry via the vacancies form attaching your CV.

Vacancy 1
Audio Visual Service Engineer
Full Job Specification

Vacancy 2
Business Development Manager – New Business – AV/VC Sales

Vacancy 3
Business Development Manager – New Business and Existing Clients – AV Hire

Vacancy 4
Account Manager – Existing Clients – AV/VC Sales

Job Interested In

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